A. Privacy Policy
At Art-Ignite, we respect your privacy and are committed to protecting your personal information.
What Information Do We Collect?
- Name, email, and contact details when you contact us or place an order.
- Delivery address for shipping your orders.
- Any information you share via WhatsApp, email, or website forms.
How Do We Use Your Information?
- To process and deliver your orders.
- To respond to your questions or requests.
- To improve our products and services.
Will We Share Your Information?
- Never, unless required by law or to complete your order (e.g., with a courier).
Your Rights
- You may request access to, correction, or deletion of your personal information at any time.
Contact Us
- For privacy-related queries, email info@art-ignite.co.za.
This policy is POPIA-compliant. By using our site, you agree to these terms.
B. Terms & Conditions
By using our website or placing an order, you agree to the following:
- All products are custom made—please double-check your order details before confirming.
- Production times are usually 3–5 working days after artwork approval.
- Payment is required before production starts.
- Returns are only accepted for faulty items; no returns for custom designs unless there is a printing or material defect.
- We are not liable for delays due to circumstances beyond our control (e.g., courier strikes, load-shedding).
For any questions, contact info@art-ignite.co.za.
